ARTICLES BY THIS AUTHOR
Microsoft has announced a "multiyear, multibillion dollar investment” with DALL-E and ChatGPT developer OpenAI, following previous investments in 2019 and 2021.
Learn how Men's Wearhouse is utilizing a mobile app to offer a new level of personalization in menswear retail.
RIS News is currently accepting nominations for its 12th Annual CIO of the Year Award, a prestigious program that recognizes executives for excellence in retail technology.
Once again, Glassdoor has pulled back the curtain on the best places to work, but this year’s list is light on retailers.
Learn what the acquisition means for SpartanNash customers and associates of Great Lakes Foods.
Uncover how intelligent automation equips employees to work smarter, autonomously address problems, and elevate their engagement with customers.
RIS sits down with Margaret Lee, senior VP and GM of Digital Service and Operations Management, BMC Software, to discuss how retailers can harness intelligent automation and chat technology to enable agents to work smarter, autonomously manage requests, and elevate their engagement with customers.
Walmart customers in the Phoenix, AZ; Dallas, TX; and Tampa and Orlando, FL, areas may spy something in the sky other than Santa’s sleigh this holiday.