ARTICLES BY THIS AUTHOR
01/25/2023
Microsoft Bets Billions on DALL-E and ChatGPT Maker OpenAI
Microsoft has announced a "multiyear, multibillion dollar investment” with DALL-E and ChatGPT developer OpenAI, following previous investments in 2019 and 2021.
01/23/2023
Men's Wearhouse and Michael Strahan Tap Mobile App for Personalized Suits
Learn how Men's Wearhouse is utilizing a mobile app to offer a new level of personalization in menswear retail.
01/23/2023
Walmart Launches E-commerce Site for SMBs
Walmart’s latest shopping destination targets small and medium businesses (SMBs) and nonprofits, while Amazon nixes AmazonSmile. Get the latest.
01/18/2023
Nominations Open for CIO of the Year
RIS News is currently accepting nominations for its 12th Annual CIO of the Year Award, a prestigious program that recognizes executives for excellence in retail technology.
01/12/2023
Retailers Drop off the Best Places to Work List in 2023
Once again, Glassdoor has pulled back the curtain on the best places to work, but this year’s list is light on retailers.
01/09/2023
Amazon Layoffs Indicate Brick-and-Mortar Pull Back
Do Amazon’s increased job cuts indicate the company is pulling back on store expansion?
01/06/2023
SpartanNash Acquires Great Lakes Foods and Its Michigan Distribution Center
Learn what the acquisition means for SpartanNash customers and associates of Great Lakes Foods.
12/22/2022
Empowering the Modern Workforce: Employee and Customer Self-Service
Uncover how intelligent automation equips employees to work smarter, autonomously address problems, and elevate their engagement with customers.
12/22/2022
Architecting the Workforce of the Future: Empowered, Autonomous, and Agile
RIS sits down with Margaret Lee, senior VP and GM of Digital Service and Operations Management, BMC Software, to discuss how retailers can harness intelligent automation and chat technology to enable agents to work smarter, autonomously manage requests, and elevate their engagement with customers.
12/16/2022
Walmart Expands Drone Delivery Ahead of Holidays
Walmart customers in the Phoenix, AZ; Dallas, TX; and Tampa and Orlando, FL, areas may spy something in the sky other than Santa’s sleigh this holiday.