Jamie Grill-Goodman

Editor in Chief
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Jamie Grill-Goodman is the senior editor of RIS News. Jamie has worked for both consumer and B2B publications during her media career, covering retail, consumer goods, private label, real estate, and more. Her multichannel content creation skills weave a keen observation of retail trends into a smooth communication of complex information to a general audience. 



Microsoft Bets Billions on DALL-E and ChatGPT Maker OpenAI

Microsoft has announced a "multiyear, multibillion dollar investment” with DALL-E and ChatGPT developer OpenAI, following previous investments in 2019 and 2021.

Men's Wearhouse and Michael Strahan Tap Mobile App for Personalized Suits

Learn how Men's Wearhouse is utilizing a mobile app to offer a new level of personalization in menswear retail.

Walmart Launches E-commerce Site for SMBs

Walmart’s latest shopping destination targets small and medium businesses (SMBs) and nonprofits, while Amazon nixes AmazonSmile. Get the latest.

Nominations Open for CIO of the Year

RIS News is currently accepting nominations for its 12th Annual CIO of the Year Award, a prestigious program that recognizes executives for excellence in retail technology.

Retailers Drop off the Best Places to Work List in 2023

Once again, Glassdoor has pulled back the curtain on the best places to work, but this year’s list is light on retailers.

Amazon Layoffs Indicate Brick-and-Mortar Pull Back

Do Amazon’s increased job cuts indicate the company is pulling back on store expansion?

SpartanNash Acquires Great Lakes Foods and Its Michigan Distribution Center

Learn what the acquisition means for SpartanNash customers and associates of Great Lakes Foods.

Empowering the Modern Workforce: Employee and Customer Self-Service

Uncover how intelligent automation equips employees to work smarter, autonomously address problems, and elevate their engagement with customers.

Architecting the Workforce of the Future: Empowered, Autonomous, and Agile

RIS sits down with Margaret Lee, senior VP and GM of Digital Service and Operations Management, BMC Software, to discuss how retailers can harness intelligent automation and chat technology to enable agents to work smarter, autonomously manage requests, and elevate their engagement with customers.

Walmart Expands Drone Delivery Ahead of Holidays

Walmart customers in the Phoenix, AZ; Dallas, TX; and Tampa and Orlando, FL, areas may spy something in the sky other than Santa’s sleigh this holiday.