ARTICLES BY THIS AUTHOR

03/27/2023

The Body Shop Extends Refill Program To Include Makeup

To further reduce the use of plastic packaging, The Body Shop will now offer refillable makeup products. The move comes a year after the beauty retailer rolled out refill stations across U.S. stores.
03/22/2023

Panera Powers Up Personalization Efforts With New Loyalty and Contactless Payment Options

Panera is set to roll out revamped loyalty identification tech and contactless payments at select stores. Get the details.
03/20/2023

How Schnucks Optimized Frontline Operational Workflows and Fine-tuned Flexible Scheduling

Schnucks’ chief data and deputy chief information officer, Tom Henry, outlines how the supermarket's tech investment has eased up scheduling issues, increased forecasting accuracy, and allowed the company to meet staff needs more effectively.
03/13/2023

Walmart Builds Out Education Program With Short-Term Classes for In-demand Skills

Walmart is bolstering its learning and development offerings with a new short-form program suite, allowing associates to upskill in high-growth areas such as cybersecurity, software engineering, and data analytics. Get the details.
03/13/2023

Ulta Builds Out Digital Store Experience and Bolsters Supply Chain Operations

Ulta Beauty is making steady progress in its multiyear business plan, investing in supply chain optimization, digital stores, and workforce culture. Get the details.
03/15/2023

UNTUCKit’s Senior Director of Omnichannel Talks Mobile POS and Intuitive Workforce Technologies

In this conversation with RIS News, UNTUCKit's Kaitlin Gottlieb outlines how the company's early tech investment has empowered retail associates, boosted visibility, and streamlined back-end processes.
03/01/2023

Petco Strides Towards Personalization Goals with New Customer Experience Platform

In a new personalization effort, Petco has invested in a new system aimed at customizing key marketing touchpoints across the shopping journey.
02/21/2023

Pacsun Builds Out Immersive Customer Experiences on New Roblox Platform

Pacsun has launched its second virtual customer experience, Pacsun Los Angeles Tycoon on Roblox.
02/21/2023

Chick-fil-A Provides Rest Spot for Food Delivery Couriers

Over the next few winter months, Chick-fil-A Inc. will operate a pop-up rest and recharge station exclusively for members of the food delivery community in New York City.
02/15/2023

January Retail Sales the Strongest in Almost Two Years

The new year is off to a strong start in retail. The latest figures from the Commerce Department show shoppers loosening their purse strings and spending at rates not seen since March 2021.