A collection of news, articles and other featured content about customer engagement, including a look at the in store experience, customer experience, customer service, personalization in retail, loyalty programs, and more.

A collection of news, articles and other featured content about customer engagement, including a look at the in store experience, customer experience, customer service, personalization in retail, loyalty programs, and more.

Customer Engagement

  • Amazon to Launch a New Shopping Event

    To kick off the holiday shopping season, Amazon will run a second sales event this year for Prime members. Uncover what digital features it's offering to help shoppers prepare and find gift-giving inspiration.
    Amazon
  • Lowe’s Embraces the Power of Digital Twins

    Lowe’s is optimizing its operations by allowing store associates to interact with its store’s digital data through a digital twin: a completely virtual replica of the physical home improvement store. Learn more.
    Lowe's virtual twin tech
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A collection of news, articles and other featured content about customer engagement, including a look at the in store experience, customer experience, customer service, personalization in retail, loyalty programs, and more.