Expect drones to play a more prominent role in the last mile, including through goods retrieval, as retailers like Walmart pursue faster and more sustainable fulfillment alternatives.
Walmart has entered into a deal with Salesforce, giving retail clients access to their pickup and delivery technologies and making use of the retailer’s expansive transportation network.
Amazon’s exclusive Buy With Prime service is no longer by invitation only. The company will be expanding it to all eligible U.S.-based brands by the end of the month.
We talk with Rob Mills, Tractor Supply EVP, chief technology, digital commerce, and strategy officer, about how they’re using things like wayfinding, mobile apps, and artificial intelligence to improve the consumer experience.
Walmart is in the midst of a major overhaul, looking to transform its business from top to bottom. While many recent improvements have targeted the digital shopping space, the company has also been heavily investing in its infrastructure, logistics, and supply chain.
The offering allows customers to order freshly-prepared sushi or custom flower arrangements and have them delivered directly to their doorstep. Get the details.
The brand has launched several initiatives focusing on data to increase targeted personalization, get products to consumers faster (without sacrificing freshness), and grow its retail media business with improved insights.
Walgreens has expanded their offerings to include same day delivery 24 hours a day, seven days a week. Customers at select stores will be able to receive orders in as a little as an hour, the retailer says.
Welcome to the omnichannel experience 2.0, which moves beyond merely integrating selling channels, to retailers creating truly unified customer experiences. Read on to learn what retailers need to bulletproof their store experience in the year ahead.