Mobile services are booming in retail ranging from shoppers using mobile apps while in stores to sales associates using mobile devices to deliver omnichannel experiences to shoppers. However, many retailers have struggled managing their mobile deployments correctly with challenges sometimes outweighing benefits.
The “Optimizing Mobile Services to Power Next-Gen Omnichannel Stores,” webinar uncovered best practices used by retailers deploying mobile services to create seamless experiences that meet the demands of today’s omnichannel shopper.
It explored how to leverage the power of a well-managed mobile strategy to track inventory and orders, product look up, POS, and more.
Presented and sponsored by Stratix and Zebra Technologies, hosted by RIS News, it featured industry experts Dipesh Hinduja, dIrector of mobile solutions architects with Stratix, and Tim Kane, retail solutions industry consultant for North America Retail with Zebra Technologies. It was moderated by Joe Skorupa, editorial director of RIS News.
The full transcript is below as well as the slides from the presentation.