Mobile Commerce

Benchmark your store technology stack against your peers and discover the industry’s tech investment plans for today and into the future.

While there has been a structural shift in the way consumers have shopped since COVID-19, with a good amount of foot traffic paired with delivery options, loyalty programs are playing a role in order to maintain the momentum of these new customer behaviors.

Amid inflation concerns, rising costs, and worker shortages, the coffee giant fell short on its quarterly earnings predictions.

Dark stores are springing up everywhere to meet the new consumer needs. This flexible business model caters to customers who prefer to shop from the comfort of their homes.

Giant Food is working to reduce food waste and bring more affordable fresh food options to shoppers.

Learn how Walmart is tapping facial-recognition technology and other connected commerce experiences this holiday season to “make the holiday research and shopping experience fun again.”

Discover the new features Target has added to its pickup fulfillment services in the app and website ahead of the holidays to offer more flexibility to shoppers.

As grocery chains reinvent themselves amid changing consumer habits, Hy-Vee has opened its first “reimagined” grocery store loaded with digital technology and is rolling out new receipt marketing tech chainwide. See the new tech for yourself.

Learn how customers of the New England supermarket chain can now check out on their phone and skip the line at the cash register.

Sam’s Club is piloting new Scan & Go technology and is allowing members nationwide to demo the Scan & Go feature without downloading the Sam’s Club app onto their devices. Learn more.

As Walgreens introduces nationwide delivery in under two hours, retail experts weigh in on the last-mile delivery wars.