Mobile Strategy

Retail giant Walmart recently submitted a lawsuit against BJ’s Wholesale Club Holdings Inc., in the Middle District of Florida, on behalf of its patent-holding subsidiaries, Sam’s West, Inc., and Walmart Apollo, LLC.

While there has been a structural shift in the way consumers have shopped since COVID-19, with a good amount of foot traffic paired with delivery options, loyalty programs are playing a role in order to maintain the momentum of these new customer behaviors.

Ace Hardware recently revamped its Ace Handyman Services, previously known as Handyman Matters, to provide consumers with a hub where they can research and hire a handyman, schedule a visit, receive live updates, and review their services.

Amid inflation concerns, rising costs, and worker shortages, the coffee giant fell short on its quarterly earnings predictions.

Dark stores are springing up everywhere to meet the new consumer needs. This flexible business model caters to customers who prefer to shop from the comfort of their homes.

It’s critical to ensure that mobile engagement is incorporated in a brand’s loyalty program to effectively deliver personalized omnichannel experiences. Here are five ways to amplify loyalty programs.

As Walgreens introduces nationwide delivery in under two hours, retail experts weigh in on the last-mile delivery wars.

As more and more retailers implement mobile checkout and contactless payment, a new ruling may have lasting implications for retail tech.

David's Bridal is taking its conversational marketing strategy round-the-clock. Learn how its chatbot will help contact customers anytime to book appointments, text with stylists, and place secure orders.

RIS sits down with Ricky Joshi, Saatva’s chief strategy officer, to uncover how the luxury mattresses and home furnishings retailer's Viewing Room concept defines a new breed of retail stores, how data and technology are infused into operations, and what the store of the future looks like in a post-

Chipotle Mexican Grill opened its first-ever digital-only restaurant, but the concept isn’t new. Hear from experts on why pickup only may need to be adopted in order for retailers to find growth and continued relevance in the face of changing consumer behavior.