Catering to consumer demand from multiple sources is a tough challenge, but you need to deliver a seamless experience for users hopping across channels.
As customers look for more personalized experiences across platforms, it’s essential for retailers to make proactive efforts to streamline the digital buyer’s journey. Learn more.
Welcome to the omnichannel experience 2.0, which moves beyond merely integrating selling channels, to retailers creating truly unified customer experiences. Read on to learn what retailers need to bulletproof their store experience in the year ahead.
Shoppers need flexible, real-time fulfillment options and a bad experience can leave them dissatisfied – and looking elsewhere to shop. Learn what stores need to create the perfect shopper experience and how artificial intelligence (AI) and machine learning (ML) can help.
RIS sits down with Erika Arena, retail industry principal, Mendix, to discuss how retailers can increase the capacity of their IT teams to tackle digital transformation and stay on top of innovation.
RIS benchmarks the state of the retail supply chain, identifies technologies that are keys to success, and recommends investments retailers can make to take back control of their supply chains.
With changes in the way the public eats coupled with the need for sustainable food options grocers must reexamine their product strategies with a renewed focus on data.
Bed Bath & Beyond has moved interim CEO Sue Gove into a permanent position, naming her the new president and chief executive officer. Gove has been serving as interim CEO since June, following Mark Tritton's departure from the company.
Offering shoppers buy-online-pickup-in-store (BOPIS) may seem like a must-have for any omnichannel retailer today, but what does the implementation process entail? RIS catches up with Bi-Mart’s Patrick O’Connell, director of project development, to find out.
Tractor Supply Co is ticking off boxes across the organization. From store expansion and upping its digital game, to growing its loyalty membership and addressing labor challenges with a new scholarship program, find out what the rural lifestyle retailer has been up to.
In order to ensure their retail businesses are maximizing omnichannel efforts, industry leaders should run through the following checklist with their web and executive teams.
Retail marketing and automation have seen a huge synergy recently. So how exactly can your business jump aboard and make automation work in their favor? Learn here.
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