Omnichannel

What Can You Do To Improve Retail Supply Chain In Warehouse 2023 and Beyond
Catering to consumer demand from multiple sources is a tough challenge, but you need to deliver a seamless experience for users hopping across channels.
Meeting Customers Where They Are: Leveraging Digital Transformation for Omnichannel Innovations
As customers look for more personalized experiences across platforms, it’s essential for retailers to make proactive efforts to streamline the digital buyer’s journey. Learn more.

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Roadmaps
Deploying the Ironclad Store Experience
Welcome to the omnichannel experience 2.0, which moves beyond merely integrating selling channels, to retailers creating truly unified customer experiences. Read on to learn what retailers need to bulletproof their store experience in the year ahead.
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Roadmaps
Why Your Store Experience Isn’t Working
Shoppers need flexible, real-time fulfillment options and a bad experience can leave them dissatisfied – and looking elsewhere to shop. Learn what stores need to create the perfect shopper experience and how artificial intelligence (AI) and machine learning (ML) can help.
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Roadmaps
How to Innovate and Modernize Simultaneously With Your Existing IT Teams
RIS sits down with Erika Arena, retail industry principal, Mendix, to discuss how retailers can increase the capacity of their IT teams to tackle digital transformation and stay on top of innovation.
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Content Hubs
Be Amazing with SAP
Explore 18 breakthrough retail solutions from SAP and partners at NRF
Research and Reports
RIS Supply Chain Technology Study 2022: Take Back Control of the Retail Supply Chain
RIS benchmarks the state of the retail supply chain, identifies technologies that are keys to success, and recommends investments retailers can make to take back control of their supply chains.
E-Commerce
Essential Digital Strategies for E-commerce Optimization
To turn shoppers into lifelong fans, it’s critical to offer a robust, engaging and easy-to-use online experience. Learn how.
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Customer Analytics
Grocers Must Develop a Data-Driven Product Strategy
With changes in the way the public eats coupled with the need for sustainable food options grocers must reexamine their product strategies with a renewed focus on data.
Retail Executives
Interim Bed Bath & Beyond CEO Sue Gove To Become Permanent Leader
Bed Bath & Beyond has moved interim CEO Sue Gove into a permanent position, naming her the new president and chief executive officer. Gove has been serving as interim CEO since June, following Mark Tritton's departure from the company.
RIS Talks
Bi-Mart’s Patrick O’Connell on Rolling Out BOPIS
Offering shoppers buy-online-pickup-in-store (BOPIS) may seem like a must-have for any omnichannel retailer today, but what does the implementation process entail? RIS catches up with Bi-Mart’s Patrick O’Connell, director of project development, to find out.
Customer Engagement
Tractor Supply Achieves Store-level Inventory Quantity Visibility and Surpasses 27M Loyalty Members as It Preps for Expansion
Tractor Supply Co is ticking off boxes across the organization. From store expansion and upping its digital game, to growing its loyalty membership and addressing labor challenges with a new scholarship program, find out what the rural lifestyle retailer has been up to.
E-Commerce
How Retailers Can Enhance Their E-Commerce
In order to ensure their retail businesses are maximizing omnichannel efforts, industry leaders should run through the following checklist with their web and executive teams.
Marketing
A Quick Guide to Retail Marketing Automation and How to Make It Work for Your Business
Retail marketing and automation have seen a huge synergy recently. So how exactly can your business jump aboard and make automation work in their favor? Learn here.