Omnichannel

5 Retailers That Do Personalization Best
What are the top traits of retailers that get personalization right? Learn the answer and see which are able to personalize communications successfully.
Omnichannel Demand Forecasting, Allocation, and Replenishment: Footwear Retailer FLO Reduces Lost Sales and Increases Availability
FLO aimed to increase forecast accuracy, maximize availability, and optimize inventory smartly to improve supply chain efficiency. Learn how it's efforts helped the footwear retailer to reduce lost sales by 12% and increase availability 23%.
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Sam’s Club Scan & Go Luring More Digitally Savvy Millennial Members
Sam’s Club is doubling down on efforts to digitally engage with its members, and it sees Scan & Go technology as a key component of that strategy.
Mulberry Achieves Enterprise View of Inventory
To meet omnichannel global expansion needs, luxury retailer Mulberry is achieving an enterprise view of inventory and tapping new technology to centrally and profitably manage orders.
First Look: Petco’s New Pet Care Center Concept Store
Petco’s new concept store is a physical manifestation of its omnichannel customer experience, while keeping some especially unique shoppers in mind.
Walmart Dresses Up Fitting Room Experience With Virtual Tech
Following its acquisition of Zeekit — a virtual fitting room platform — Walmart is now implementing its Choose My Model experience across its Walmart app and Walmart.com.
Jog, Run, Sprint: How the Pandemic Changed Omnichannel Retail
Back-office operations, such as merchandise management, inventory planning, finance, and supply chain, enable the consumer’s shopping experience to run smoothly, so transitioning to omnichannel requires a thoughtful plan of action.
Vera Bradley to Leverage Impact Analytics to Optimize Omnichannel Decisions
Impact Analytics will be servicing the brand’s full-price stores, factory stores, e-commerce and wholesale business, optimizing omnichannel decisions via machine-learning predictive analytics.
Sneak Peek: First Amazon Style Store Opening in 2022
What would a high-tech apparel store look like? Amazon is answering that question.
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Iconic Fashion Retailer Mavi Achieves 9.6% Revenue Growth
With Invent Analytics, Mavi has achieved striking results and increased its revenue growth by 9.6% and gross margin growth by 10.6%.
5 Retail & Consumer Products Trends to Watch in 2022
Industry insider Justin Honaman gives his annual take on the top trends to watch in the New Year.
The Future Customer Experience Is Already Here
Meeting the modern shopper whenever, wherever they choose to shop has become table stakes. Tailoring the experience to each customer and channel is still a work in progress. Discover the latest.
Cyber Monday Sales On Track For Flat Year
Many of the holiday weekend receipts still need to be tallied, but a look at the early results indicate what many have been predicting: Consumers are looking to stores for experiences but heading online for conveniences.
This Magic Number Is the Tipping Point for Long-Term Loyalty
Lessons from analyzing the shopper data of more than 400 million grocery baskets in the U.S. and Europe, including how many times a customer needs to shop online to become engaged long-term.

A collection of news, articles and other featured content about Omnichannel.