Omnichannel

A Quick Guide to Retail Marketing Automation and How to Make It Work for Your Business
Retail marketing and automation have seen a huge synergy recently. So how exactly can your business jump aboard and make automation work in their favor? Learn here.
Consumer Habits Are Evolving Faster Than Ever: Here’s How Retailers Can Keep Up
Consumers are simultaneously shopping in stores and online. Despite how they shop, one trend is clear — consumers now demand a consistently great retail experience across all channels, no matter where they shop. Learn how retailers can tackle this.

Research and Reports
Improving Omnichannel Solutions Testing and Deployment to Provide Customers Differentiated Experiences
Retailers must develop and upgrade their omnichannel solutions to meet customer demands. Benchmark the omnichannel solution testing conducted across the industry, and pinpoint where retailers can improve both their innovation and execution efforts.
Research and Reports
Creating and Strengthening Customer Relationships Through Unified Commerce
Today’s customers expect a seamless and personalized experience regardless of where they choose to shop. Benchmark the current state of unified commerce platforms across the industry, and pinpoint where your peers are investing to create meaningful connections with customers.
In Store Experience
First Look: Abercrombie & Fitch’s New Store Design Concept
The new store concept is designed to prioritize omnichannel shopping and provide customers with an immersive interpretation of the Abercrombie experience of today. Get a first look inside.
Mobile Apps
How Technology Can Help Small Retailers Stay Fully Operational With Fewer Associates
For a large retailer, the consequences of being short staffed may be minimal, limited to shifting employees from the backroom to front of the store for a few hours. For small businesses, the impact can be devastating. Learn how to solve these challenges.
Omnichannel
Marks & Spencer Invests in Unified Commerce Tech to Build Robust Omnichannel Experiences
UK high street retailer Marks & Spencer is strengthening its commitment to build robust omnichannel experiences. Learn more.
Customer Engagement
Bed Bath & Beyond Investing in Loyalty and Merchandising Efforts
The company recently launched a new rewards program across its flagship brand as well as buybuy BABY and Harmon. Additionally, the company is making several leadership changes. Learn more.
Enterprise Resource Management
Nike Deploying New ERP In July
Nike expects to realize value from its new enterprise resource planning (ERP) system this year — the biggest investment the apparel and footwear company has made in its digital transformation.
Omnichannel
Omnichannel Retail Takes More Than Just Product Data
While the word omnichannel highlights the “channel” dimension, we shouldn’t forget that the focus is on the customer. Find out more.
Workforce Management
The Evolving State of Workforce Management
Uncover how your retail peers are leveraging modern workforce solutions to lessen the impact of rising wages and the ongoing labor shortage. See where they are investing today to ensure happy employees tomorrow.
Sponsored
Blogs
Omnichannel Demand Forecasting, Allocation, and Replenishment: Footwear Retailer FLO Reduces Lost Sales and Increases Availability
FLO aimed to increase forecast accuracy, maximize availability, and optimize inventory smartly to improve supply chain efficiency. Learn how it's efforts helped the footwear retailer to reduce lost sales by 12% and increase availability 23%.
Personalization
5 Retailers That Do Personalization Best
What are the top traits of retailers that get personalization right? Learn the answer and see which are able to personalize communications successfully.
Mobile Apps
Sam’s Club Scan & Go Luring More Digitally Savvy Millennial Members
Sam’s Club is doubling down on efforts to digitally engage with its members, and it sees Scan & Go technology as a key component of that strategy.

A collection of news, articles and other featured content about Omnichannel.