In this conversation between two industry experts, coupled with invaluable insights from RIS’ own research, we give retailers a glimpse into the implementations that are proving fruitful in varying markets and the areas of opportunity that remain.
Read key insights from industry experts who are at the forefront of returns management, and apply valuable research from RIS that shows where today’s retailers are applying returns strategies to fill existing gaps and elevate the consumer experience.
Retail is changing at an unprecedented rate and retailers must adjust on the fly to ensure they continue to meet demand. This webinar series explores the current state of retail and where the industry is headed in both the short- and long-term.
In this webinar recap, industry experts shed light on the last year within the retail space, providing an outlook on returns, alternative sources of demand and top trends to look for in the year ahead.
Quick, seamless, and economical returns management is vital to success in an increasing digital marketplace. Benchmark your efforts against your peers and discover how leading retailers are investing in the returns process to improve the customer experience and shopper journey.
Many people going into stores will participate in what’s termed revenge shopping — a phenomenon in which consumers on a hiatus from shopping in physical stores last year plan to make up for it this year.
From storefront showrooms to curbside deliveries, adopting smart, fast labeling solutions can help retailers bounce back from pandemic times with improved shopper experiences that keep consumers spending (and boost the bottom line).
With consumers’ ongoing desire to shop online, e-commerce returns present a great opportunity for increased sales and reinforcing customer loyalty, but retailers are missing the mark when it comes to the returns experience.