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06/30/2022

Building Shopper Loyalty in the Customer-Centric Age

Tim Denman
Editor in Chief
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Building meaningful, long-term relationships with shoppers is more vital than ever in today’s ultra-competitive, need-it-now environment. To establish significant customer loyalty and ensure shoppers have no reason to try the competition smart retailers are implementing strategies, tactics, and technologies designed to create meaningful interactions and seamless experiences.

Read on to discover your retail peers’ approach to loyalty building and the technology they depend on to turn casual shoppers into long-term fans of the brand.