Sensormatic Solutions Powers Unified Commerce with Inventory Intelligence

Tim Denman
Editor in Chief
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Johnson Controls today announced the commercial availability of its Sensormatic Solutions TrueVUE SaaS built on the Google Cloud Platform (GCP), providing retailers with a real-time view into accurate inventory availability for unified commerce fulfillment. This inventory intelligence solution delivers actionable insights and predictive analytics to drive operational excellence and help create unique shopper experiences.

Sensormatic Solutions’ TrueVUE Inventory Intelligence solution suite provides a secure global infrastructure capable of supporting massive scale and high performance standards. It’s designed to optimize customer engagement by capturing real-time inventory information across all touchpoints and events along the customer purchase journey. TrueVUE Cloud is available in several packages that are easy to step up or add on as business needs evolve.  

Built as an extensible API-first design, TrueVUE helps simplify integration with an easy-to-use interface and intuitive user experience. Retailers gain improved visibility into real-time inventory information, which is the foundation of today’s world of unified commerce. RFID-enabled cycle counting, interactive restocking and inventory analytics help retailers know exactly what merchandise is available on the sales floor, stock room and other zones for efficient unified commerce execution and a frictionless shopper experience.

One of the key TrueVUE packages include out-of-box support for buy online, pickup in store (BOPIS) tasks through automatic order notification, picking and fulfillment features that allow customers to shop anywhere, anytime. Results from these features provide both an online and in-store shopping experience to drive sales conversion through reliable and accessible merchandise inventory visibility.

Retailers can specify precise inventory outcomes through the solution’s unique Item Label and Recipe configuration options. These features not only allow retailers to identify items for restocking, but also to reserve certain items from their available inventory. TrueVUE can notify and guide associates to comply with retailers’ inventory standards depending on their unique merchandising and display requirements.

“Today’s retailers no longer rely on separate channels and processes to facilitate customer shopping journeys. Unified commerce requires a single set of data that can be shared in real-time and is accessible to retailers anytime, anywhere,” said Brent Brown, vice president and general manager, global inventory intelligence, Sensormatic Solutions. “The TrueVUE SaaS offering is already helping retailers maintain inventory accuracy up to 99% via agile and easily scalable processes. The value of accuracy allows our customers to deliver on their brand promise by enabling key initiatives such as BOPIS, with precision.”