We talk with Rob Mills, Tractor Supply EVP, chief technology, digital commerce, and strategy officer, about how they’re using things like wayfinding, mobile apps, and artificial intelligence to improve the consumer experience.
Dollar General is rounding out 2022 and heading into a new year with a focus on expanding digital capabilities, differentiating their customer experience, and adding to their store count – including to a number of international locations.
Welcome to the omnichannel experience 2.0, which moves beyond merely integrating selling channels, to retailers creating truly unified customer experiences. Read on to learn what retailers need to bulletproof their store experience in the year ahead.
Amazon is testing out a new class of AI-powered, self-navigating robots in their fulfillment centers. The next-generation robots will be able to roam freely, helping associates transport oversized and bulky items around the harder-to-navigate parts of the facility.
Tractor Supply Co is ticking off boxes across the organization. From store expansion and upping its digital game, to growing its loyalty membership and addressing labor challenges with a new scholarship program, find out what the rural lifestyle retailer has been up to.
Lowe’s is optimizing its operations by allowing store associates to interact with its store’s digital data through a digital twin: a completely virtual replica of the physical home improvement store. Learn more.
Walmart Canada is leaning on automated artificial intelligence to ensure its shelves stay stocked and consumers have an elevated experience regardless of whether they’re shopping in-store or online. Learn more.
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